Return Policy

Thank you for shopping at the Wild Lark Books online shop. We want you to be happy with your purchase but understand that sometimes an item needs to be returned. Please review the return policies below and contact us with any questions.

 

Return & Refund Policy

Our Return and Refund Policy was last updated February 28, 2022

Order Cancellations

You may choose to cancel your order within 7 days without giving any reason for doing so. In order to cancel your online order, please email us your desire to cancel the order, your name, the item(s) of purchase, and the date of purchase to info@wildlarkbooks.com.

We will reimburse you no later than 14 days from the day on which we receive the notice or returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Conditions for Returns

In order for the goods to be eligible for a return, please make sure that:

  • The goods were purchased in the last 7 days
  • The goods are in the original packaging
  • The following goods cannot be returned:
    • Gift certificates
    • Items that are clearly used or damaged from use

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

513 Broadway Street
Lubbock, TX 79401

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Gifts

If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed or emailed to you.

If the goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, we will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By visiting this page on our website: wildlarkbooks.com
  • By sending us an email: info@wildlarkbooks.com